An unwanted item can be returned within 21 days of delivery as long as it’s still in original, unopened packaging.

Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales

We cannot return unwanted items after 21 days of purchase, nor can we return items that have been used if the item was sold as new.

In accordance with your rights when you purchase goods online, unwanted products can be returned open so long as you let us know you want to return them within 14 calendar days from the day after delivery. They must include all original packaging, be in ‘as new’ condition and must
not have been used. If the item was sold as used then the item must be returned in its original condition it was purchased in and no further
use must of been applied.